Kinetic GPO
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        • Flexo
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        • Swish
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        • Fastenal
        • Grainger
        • Lawson Products
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      • Traffic Control Products and Solutions
    • Information Technology >
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      • Print Service and Equipment >
        • Print Services and Equipment: CDW
        • Print Services and Equipment: Xerox
        • Print Services and Equipment: Ricoh
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Office Supplies
Hamster
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contact
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RFSO DOCUMENTS
RFSO Contract Number: 20-26
April 1, 2021 to March 31, 2024 
Contract extended through March 31, 2026, completing the fourth and fifth year of a five-year term contract.

About Hamster

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Hamster is the largest B2B office supplier that is 100% Canadian Owned & Operated. Our focus is to continue setting the benchmark in the office products industry, with quality products and services with Canadian business knowing that every dollar spent with Hamster stays in Canada and no portion of our sales benefit a US ownership group or brands.
 
As a Kinetic GPO member, you can realize a substantial savings opportunity through our programs. Hamster’s catalogue currently features over 20,000 regularly stocked products and continues to expand. These products are in stock, including 3500 environmental items and will be delivered next day or within 24-48 hours to more extreme remote locations.
 
The use of our online ordering tool www.Hamster.ca but also access to over 500,000 products compared to our online catalogue. To support your ordering process, we display to end users “live inventory” counts and complete descriptions of products with your preferred pricing under your program.
​

To provide the best possible service, we have developed a highly responsive organization that adapts readily to each individual customer's needs. Customers can place orders either online or by calling our Customer Service Team who responds instantly with any additional information to Kinetic GPO members.

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One of Canada's Best Managed Companies
Hamster is a brand of Novexco Inc. in which our organization has been recognized for the eight straight year achieving this Platinum Member Designation.
Canada’s Best Managed Companies is Canada’s leading business awards program conducted by Deloitte, recognizing excellence in only private Canadian-owned companies.
Each year, hundreds of entrepreneurial companies undergo a rigorous application process, but only the best are awarded with this prestigious designation.

Our product categories are:
Breakroom: This category includes a wide range of products for the breakroom including beverages, snacks, household appliances, supplies, dishes and more.
Maintenance and Janitorial Supplies: We have more than 1,000 maintenance and janitorial supplies. We offer a wide range of products to meet all your needs for cleaning and maintenance of commercial offices and industrial workplaces.
Health and Safety: First aid kit and medical supplies, personal protection equipment (PPE).
Technology: Data storage, ergonomics, printers, peripherals, scanners, and maintenance.
Machine Consumables: We have a wide range of laser and inkjet toners from several leading brands. Hamster can also help you recycle your ink cartridges with our pre-addressed envelopes included in each order.
Office Machines/Paper/Office Supplies/Writing Instruments: We offer a wide range of products from leading brands. We have more than 8,000 products available for these categories.
Mailroom and Handling: Envelopes, packaging & shipping, mailroom supplies, handling materials.
Leisure / Gifts and Plastic Arts: Painting, crafts, drawing, gift ideas, toys and games.
Furniture and Décor: Workstations, seating, filing cabinets, safes, etc.
Printing: We have an experiences team to guide you through all your projects (letterheads, envelopes, labels, commercial forms, banners, business cards and much more).
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HAMSTER.CA 
Hamster offers its clients a vast selection of products ranging from day-to-day office needs to day-to-day office supplies, technology, furniture, and new categories such as Printing & Promotional.
All these product categories represent over 20,000 products available online for purchase but also include over 3,500 environmental or recycled products ranging from Paper, Writing to Industrial items, which are easily identified.
 
One line features include:
  • Live Inventory Counts
  • Create standard order Templates
  • Purchase / Favourites Lists
  • Set Budget & Approver levels
  • Purchase via credit card
  • Automatic email notification for submitted orders\order recap and confirmation
  • Ability to Store Multiple GL Codes or Default GL Codes to a user
  • Capability of retrieving invoices & packing slips online
  • Order History Online Chat
  • Track Order Status
  • Easy to use Search feature
Logistics
 
Hamster logistical structure across Canada is about collaborating with our National carrier partners including standard delivery vehicles but also our partners Purolator, Canada Post & Metro2Home Logistics who offer transportation / fleets of both diesel and hybrid-electric vehicles in support of our daily deliveries. 

Metro2Home Logistics who offer transportation / fleets of both diesel and hybrid-electric vehicles in support of our daily deliveries. 
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Our current strategic distribution model enables Hamster to maintain a ‘Best in Class’ service statistic and provide next day delivery coverage to over 97% of the populated areas of Canada.
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Mira Foundation – Toner Recycling    
Hamster is proud to partner with the Mira Foundation for the recovery of empty toner cartridges from Mira and Hamster’s customers. 
 
The Mira foundation is totally dedicated to helping disabled individuals by teaming them with dogs bred & fully trained to respond to their adaptation & rehabilitation needs. All of Mira’s services are made available free of charge to individuals with one or many visual or motor disabilities, and to children presenting an autism spectrum disorder.
  
With this empty cartridge recovery program in the last three (3) years, Hamster clients have recovered 320,000 empty ink cartridges which paid for 30 trained dogs.

How It Works:
  1. Ensure that your entity is a member of Kinetic GPO
  2. Post a notice on your entities recognized electronic bid notification system to use the Kinetic GPO program.
  3. Contact Hamster, via the contact button on the top of this page, requesting Kinetic GPO pricing & services.
  4. Confirm your purchases with the RFSO contract number 20-26.
Program Benefits:
  • Access to Hamster’s complete catalogue offering
  • Already tendered on your behalf
  • Fully compliant with CETA, CFTA, the Ontario Broader Public Sector (BPS) Procurement Directive, the New West Partnership Agreement (NWPTA), the Atlantic Trade and Procurement Partnership (ATPP), and other relevant trade legislation
  • Easy online ordering
  • Environmentally friendly products​
To take advantage of Member benefits, please contact:

Dana MacDonald
Business Development ​Manager
[email protected]
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© COPYRIGHT 2025. ALL RIGHTS RESERVED.
  • About Us
    • Who We Are
    • FAQs
    • Affiliations
  • Solicitations
  • Contracting Process
    • RFSO Response Tips
  • Resources
  • Contracts
    • Business Related Products and Services >
      • Document Management
      • Medical Furniture & Services >
        • Grand & Toy - Medical Furniture
        • Intellicare - Medical Furniture
        • Krug - Medical Furniture
        • Steelcase - Medical Furniture
      • Office Furniture & Services >
        • Haworth
        • Krug - Office Furniture
        • Staples Furniture
        • Steelcase - Office Furniture
      • OFFICE SUPPLIES >
        • Grand & Toy
        • Hamster
        • Staples Office Supplies
      • Online Business Marketplace for Goods and Services
      • Paper Products
      • Staffing Services and Related Services and Solutions >
        • Insight Global
        • Manpower
      • Uniform Rentals and Other Related Products and Services >
        • Cintas
    • Construction >
      • Building Supplies >
        • Building Supplies, Services and Walk-in Option
        • Building Supplies: Paint
      • ENGINEERING SERVICES >
        • Associated Engineering
        • Engineering Link
        • Design Works Engineering
        • WalterFedy
      • Equipment and Tools Rental >
        • HERC rentals
        • Sunbelt Rentals
        • United Rentals
      • Flooring Products, Installation & Related Solutions >
        • Milliken
      • HVAC Equipment and Services
      • Job Order Contracting (JOC)
      • Project Management and Services
      • ROOFING >
        • Roofing Supplies: Tremco / Weatherproofing Technologies
      • Roofing Supplies & Waterproofing: Garland/ DBS - >
        • Roofing Supplies & Waterproofing: Garland- Defense Force
    • Sports Surfaces, Installation and Related Material
    • Energy Services >
      • Energy Conservation Solutions
      • Energy Consulting Services
    • Educational & School Supplies >
      • Educational Furniture & Services >
        • Grand & Toy - Educational Furniture
        • Humanscale - Educational Furniture
        • Krug - Educational Furniture
        • Steelcase - Educational Furniture
        • Wintergreen - Educational Furniture
      • Medical Training Equipment and Supplies >
        • Laerdal
        • Pocket nurse
      • School Supplies and Related Items
    • Facilities & Operations >
      • Alarm & Security Monitoring Equipment & Services
      • Building Supplies >
        • Building Supplies, Services and Walk-in Option
        • Building Supplies: Paint
      • Elevator Consulting Services >
        • KJA
        • Solucore
      • Food Products, Supplies, and Services
      • Grounds Keeping Equipment
      • Janitorial Supplies >
        • Flexo
        • Grand & Toy
        • Imperial Dade
        • Staples
        • Swish
      • Lactation Pods >
        • Mamava
      • Maintenance, Repair and Operations (MRO) Supplies >
        • Fastenal
        • Grainger
        • Lawson Products
      • Playground Equipment >
        • BCI Burke
        • Blue Imp
        • Gametime
        • Henderson
        • Playcraft
      • Pest Control and Related Services
      • Real Time Location Systems >
        • Ainsworth
        • Honeywell
      • Surplus Auction and Related Services
      • Utility, Transportation, Golf Vehicles >
        • Club Car
        • The Toro Company Utility Transportation
      • Warehousing, Material Handling and Production Support Solutions
    • Fleet, Automotive Parts, EV Charging, and Traffic Control Products >
      • Automotive and Fleet Parts
      • Bike Assets >
        • Sweet Pete's
        • Western Cycle
      • Electrical Vehicle Charging Stations and Services >
        • ChargePoint
        • Flo
      • FUEL & FLEET MANAGEMENT >
        • AssetWorks
        • Element
      • Parking Management Solutions >
        • HONK
        • Parking BOXX
        • Precise ParkLink
      • Supply of Tires, Accessories and Related Services
      • Traffic Control Products and Solutions
    • Information Technology >
      • Information Technology Solutions
      • Learning Management System Software
      • Print Service and Equipment >
        • Print Services and Equipment: CDW
        • Print Services and Equipment: Xerox
        • Print Services and Equipment: Ricoh
  • BECOME A MEMBER
  • Events
  • Contact Us
  • member portal